Client Portal
Access Your Vicinity Portal
Submit and track support tickets, order equipment, view your devices and software, manage agreements, and more.
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Vicinity Client Portal
Your central hub for IT support tickets, device inventory, invoices, agreements, and your technology store, all in one place.
Open Portal
Meetings & Reports
Your IT Documents
Strategic IT reviews, technology assessments, and planning documents from your Vicinity partnership.
Most Recent
2026 Strategic IT Review
Review of your technology environment, security posture, and recommended improvements, prepared ahead of your November 30, 2026 agreement renewal.
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Strategic IT Review
Upcoming
Strategic IT Review, 2027
Scheduled TBD
Annual review, to be scheduled
Support
Get Help from Vicinity
Four ways to reach our team, for routine requests or urgent issues.
Contact Support
Available Monday through Friday, 8 AM to 6 PM for routine support, and 24/7/365 for urgent and critical incidents.
Phone
Email
Portal
Live Chat
Help Desk Chat icon on your desktop
Open Action Items
Current items requiring action or follow-up from your most recent Strategic IT Review.
Sign new Vicinity managed services agreement
Nov 30, 2026
Configure MFA on the 3 licensed accounts without it
Nov 2026
Schedule FortiGate upgrade and VPN change to IPsec
TBD
Your Vicinity Team
Your Points of Contact
Reach out to your account manager for strategic questions, planning, or anything outside of day-to-day support.